Elevate Problem-Solving with
A.R.E.E IT Helpdesk Service
We provide comprehensive IT support within your organization, offering guidance and resolving issues through Remote Access. If a problem cannot be resolved remotely, our helpdesk team will travel on-site to address the issue. We ensure that all computer-related problems are effectively handled, from initial troubleshooting to final resolution.
A.R.E.E. IT Help desk Give You Better Service
What Our IT Helpdesk Service Offers
- IT support center for troubleshooting, monitoring, and analyzing computer and server issues.
- Problem resolution via Remote Monitoring.
- Nationwide service across Thailand.
- Comprehensive problem data collection.
- On-site problem resolution if Remote Access is not sufficient.
- Prepaid Service/Incident Call for hardware and software troubleshooting on a per-call basis.
- Software Security services.
with
IT helpdesk service
IT Helpdesk Service
Our IT helpdesk service optimizes your organization’s resource utilization by providing complete IT support. We help boost your competitive edge in the market by leveraging technology, reducing redundant or unnecessary tasks, and ensuring that each area of your business runs smoothly according to plan. We aim to improve IT services within your organization.
Helpdesk Solutions
Problem storage
We store all problem data in a database, presenting it via a Dashboard for analysis alongside potential future issues. This approach helps find efficient and quick solutions, reducing the likelihood of recurring problems.
Updates and Maintenance
We maintain and update your systems, such as hardware, servers, computers, networks, and more, to ensure stability and efficiency throughout their usage.
24/7 Service
We provide round-the-clock IT problem-solving support, as system issues can arise at any time. Our team is ready to assist whenever a problem occurs.
No Problem Left Unsolved
Every problem requires a solution. Customers can report issues through our system, where they will be prioritized based on urgency to ensure timely resolution.
Helpdesk Support System
Our helpdesk support system allows users to conveniently submit requests and report issues, ensuring they reach the IT helpdesk quickly. We collect comprehensive data from all reported problems and provide weekly reports to clients, enabling them to analyze and choose the most suitable systems for future use.
IT helpdesk
Offer Your Business?
Access to IT resources.
Reduced costs
24/7 service.
Flexible services tailored to your needs.
Resolution of computer, hardware, software, and network issues.
Reduction of recurring problems.
