Outsource Call Center
No longer is it necessary to allocate resources and implement systems, wasting both time and money. Our Outsource Call Center has specialized personnel to support customer companies with 24-hour Call Center services.
- simple setup
- professional
- best tool for HR
Expand in Thailand without a local entity
Outsource Call Center
No longer is it necessary to allocate resources and implement systems, wasting both time and money. Our Outsource Call Center has specialized personnel to support customer companies with 24-hour Call Center services.
- simple setup
- professional
- best tool for HR
Trusted by Best Companies!
Outsource Call Center
by A.R.E.E. Technology
Providing comprehensive Call Center services, including the installation of modern, professional Call Center systems in the Digital 5.0 era for customers, without the need for customers to invest in a Call Center system or lease a location, as employees will work at DreamTeam company. The hiring company does not need to invest and employees can also work at the customer’s office.
What are our Call Center services?
Inbound Services: Incoming Call Services
Help Desk
Assistance center for various products
Complaint handling
General Services Information
Order Taking
Additional services that will help you collect accurate and complete databases ready for use
Data Cleansing Services
Database management service to keep information up-to-date by improving and organizing data to be accurate and complete, ready for use.
Non-voice Services
Channels through which customers contact via online methods: E-mail, Chat, Social Network.
Order processing online
Online order processing center
Complaint handling online
Online complaint handling center
Technical Support online
Online technical support center
Customer Service online
Online after-sales service center
AI Chat bot
Providing various services through the system
Our Call Center technology will provide good experiences and make your brand talked about
Modern and efficient Call Center systems to meet the needs of modern customer behavior and ensure no missed contacts. The era of traditional Call Center systems, which may not be able to meet the demands of consumers in the Digital 5.0 era, is over.
Connecting all channels in one place: Call Center, LINE OA, Facebook Messenger, Website, E-mail, making communication fast.
Sending work reports
Customer database storage system
Supports 24 hours a day, 7 days a week
Advantages of Outsource Call Center
Outsourcing teams allow you to access well-trained specialists in that area
Providing customers with good experiences and creating a positive impression, improving the company’s image.
Maintaining and organizing complex data neatly.
- Using an Outsource Call Center can significantly reduce costs.
- No need to invest in Call Center systems and maintenance.